Refund and Return Policy

At Jadlah Beaute, customer satisfaction is our priority. Please read our refund and return policy carefully.

Returns:
  • Products can be returned within 7 days of delivery if they are unused, unopened, and in their original packaging.
  • To initiate a return, contact us at info@jadlahbeaute.com with your order details.
Refunds:
  • Once the returned product is received and inspected, we will notify you of approval or rejection.
  • Approved refunds will be processed to the original payment method within 7 business days.
Non-Returnable Items:
  • Products that are used, damaged, or not in original condition cannot be returned.
  • Certain items may be marked as non-returnable (e.g., sale items, gift cards).
Exchanges:
  • We currently offer exchanges only for defective or damaged products.
  • Please contact us within 7 days of receiving your order to arrange an exchange.
Shipping for Returns:
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • We recommend using a trackable shipping service for returns.
Contact: